Team wiki solution with AI suggestions and trackable training to deliver knowledge to teammates at the right time.
Reduce communication lag by ensuring teammates from different sides of the world have access to the information that they need.
Answering a ticket on Intercom or replying to a client email on Gmail? The Kipwise Chrome Extension can suggest relevant knowledge in your internal wiki to your agents automatically based on what they are reading, helping your customer facing teams resolve client issues more efficiently.
Getting tired of all the repeated questions you get every day? Our Slack auto-answering bot can help smartly detect questions from your Slack conversations and suggest relevant answers from your knowledge base automatically, reducing the burden of the knowledge experts in your team.
Reduce communication lag by ensuring teammates from different sides of the world have access to the information that they need.
Connect your company’s content sources - Slack, Google Drive, Dropbox, OneDrive and more to find information with one single search. Create handy reference materials by collating multiple sources of data & information on one Kipwise Page.
Enjoy real-time collaboration with our easy-to-use web editor, enabling your team to edit the same page at the same time.
Turn knowledge sharing into a team objective, with smart, built-in workflows like our internal Q&A feature.
Enjoy real-time collaboration with our easy-to-use web editor, enabling your team to edit the same page at the same time.
Turn knowledge sharing into a team objective, with smart, built-in workflows like our internal Q&A feature.
Use tags to organize your content at a finer level. Create your own favorites list or pin content to the top to access content that you frequently use quickly.
Your teammates can edit the same document at the same time and see the changes immediately.
Create visually appealing and interactive documentation by collating multiple sources of data and information on one Kipwise Page.
Reference another document inside Kipwise easily to create interlinked documents.
Attach files such as PDF, PPT, MOV to so your teammate can download them directly from the document.
We automatically save version history for you. Everything is recorded and revertable.
Embed documents, spreadsheets and files from cloud storage like Google Drive and OneDrive and edit them directly on Kipwise Pages.
Highlight specific text in your document to @mention and leave comments for your teammates.
Rich text formatting options including headings, lists, quote, callout, code block, table and many more.
Create document templates for tasks or processes that you perform repeatedly to save time and ensure consistency in capturing information.
Useful templates to help you build up your team knowledge base
The ease of use is the central theme why my team likes Kipwise. Visually it's easy to read. Navigation is easy and organized well. Content is easy to find and edit. Going through the process of documenting content is helping the team as a whole to be more consistent.
Kipwise offers great integrations with our existing tools so setting up is easy. With Kipwise, documenting team guidelines and workflows has become so much easier. This helps us onboard new teammates faster and do our work more efficiently.
Kipwise’s Slack integration offers the smoothest experience among all the tools we evaluated. Kipwise is easy to use, integrates well with our daily workflows, and I see less repetitive questions and more teammates contributing in building up our knowledge hub after using Kipwise.
The top reason we like Kipwise is the ability to search in different languages. ZenMarket operates in both English and Japanese and Japanese content is highly searchable on Kipwise.
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